Support
INTET Support
A purchase of nothing is designed to need no support. If you need it anyway, it’s here.
Service
- Setup
- None required
- Maintenance
- None required
- Spare parts
- None available, none needed
Common questions
How do I set up my purchase?
There is nothing to set up. You bought nothing, and it was ready the moment your payment was confirmed.
Where is my order?
It became yours in full at the moment of purchase. Your order confirmation and your email receipt are your proof of ownership.
I can’t find my purchase.
You bought nothing, so it has no location. No action is required: it is exactly where it should be.
My purchase doesn’t turn on.
You bought nothing. It was never meant to turn on. This is expected and does not indicate a fault.
Nothing happens.
This is normal. No action is required.
My purchase has stopped working.
It never started working. This is by design.
I don’t know what to do with my purchase.
The most common first experience. Begin with five minutes; the User Guide that came with your purchase explains how.
I can’t find my User Guide.
The User Guide comes with your purchase. It is attached to your receipt email and linked on your order confirmation. If you have lost both, write to us with your order number.
Does my purchase fit my life?
It cannot be considered incompatible with anything, as it interacts with nothing. It fits every home, every schedule and every lifestyle.
Is my purchase covered by a warranty?
You bought nothing, so there are no parts that can fail and no need for a warranty. It is guaranteed to remain exactly as purchased.
How do I return my purchase?
You don’t need to. Nothing needs to be sent back. All sales are final, so purchases are not refunded.
I received something.
Then something has gone wrong: from INTET you buy nothing. Write to us with your order number.
Someone doesn’t believe I bought nothing.
An understandable reaction. Show them your order confirmation or your receipt.
I want more.
Nothing cannot be added to. One purchase is all there is.